2-Jun-2023 Account Manager/ Project Manager (Japan market)
Kuala Lumpur, Kuala Lumpur, Malaysia

Hogarth Worldwide is the world’s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world’s most famous brands.

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact [email protected] if you need the job advert or form in another format.

Requirements

  • Support the General Manager on day to day deliverables, working along with our Hogarth Japan office 
  • Act as point of contact for escalation for the client/agency and internal teams, resolving problems quickly and communicating effectively
  • Work closely with AD/GAD on P&L, forecast, budgeting
  • Build relationships with key stakeholders, manage perceptions and expectations
  • Liaise with Print Production/Broadcast team on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders
  • Understand how client, agency, and Hogarth relationships interact
  • Proven ability to make informed decisions and problem-solve based on sound knowledge
  • Capability of working under pressure and to tight deadlines

Essential Experience & Skills Required

  • Knowledge from working in a integrated advertising production
  • Experience in budgeting and forecasting
  • Focus on continuous improvements, delivering excellent quality and high levels of customer service
  • Agency experience managing international clients in multiple markets with multiple stakeholders
  • Understanding of financial compliance procedures
  • Sound technical understanding of client requirements
  • Commercial acumen
  • Excellent negotiation and problem solving skills
  • Good networking skills
  • Bilingual - able to read, write and converse in both English and Japanese 
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